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As you are no doubt aware, on Monday 4 January 2021 there were further developments and advice being given by the Government. I am very sorry to advise that our offices are now closed due to the ongoing situation with the Coronavirus. In accordance with Government guidelines, our engineer is "shielding" and not attending any appliance repairs at present. Rest assured, as soon as restrictions are lifted by the Government, and so long as it is safe to do so, we will resume
business as quickly as we can. We fully understand that this will cause inconvenience to many of our customers but hope you will understand our decision. We will aim to keep our Facebook page and Website updated. "T M Appliance Services Ltd"


There are several ways to book an appointment which run from Monday to Friday starting at 8.30am or even just to seek advice.

By phone

Office hours:

  • Monday to Thursday : 9.15am to 5pm
  • Friday: 9.15am to 3pm

For all enquires please call us on 0800 0475 878. Calls are free from landlines but charges may apply from certain mobile phone providers.

Customer Services : Sandra Mardell on 01903 785410.

By email: or by email using the form below. To help reduce the number of computer generated emails (ie spam / unsolicited), please enter the text in the image before pressing send.

(We aim to action emails within 24 hours. To speed up your query, please include your full name, address and telephone number. If your repair is covered by an insurance policy, please also include details of your job reference number and Agreement numbers.)

By post

T M Appliance Services Ltd
12 St Mary's Drive 
East Preston
West Sussex
BN16 1JB
Company registration number : 7913027
VAT registration number : 971 0660 25 

We are constantly looking for ways to improve the quality of our services. To do that, we need to know what you think. We’d really appreciate it if you would take just a few minutes to respond to the handful of questions overleaf. Find the questionnaire here.


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 Built in : no door fixed on front
 Integrated : full door fixed on front
 Semi integrated : partial door fixed on front
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